Shipping Policy:

 

1. We offer Worldwide shipping.
2. Orders are processed and shipped within 1-3 business days, excluding weekends and holidays.
3. Shipping costs will be calculated and displayed at checkout based on the destination and weight of the package.
4. We are not responsible for any customs duties, taxes, or additional charges that may apply to international orders.
5. Customers will receive a confirmation email with tracking information once the order has been shipped.
6. We strive to deliver orders promptly, but please note that delivery times may vary depending on the shipping carrier and destination.

 

 

Return Policy:

For hygiene purposes, Wigs, wig accessories, such as wig caps, adhesive products, and styling tools, are non-returnable.

All Hair Sales are final meaning that once hair is purchased the sale is considered complete and cannot be reversed or returned. We do offer exchanges and coupons in the event of a mistake is on our part. Example : If you receive a wig with a error or defect that is due to our manufacturing.

We only offer exchanges on waist trainers for sizing purposes only.

 

 

SMS Privacy Policies

At Double Beauty, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with us via SMS.

 

Information Collection:

When you opt-in to receive SMS messages from Double Beauty, we collect your mobile number and any other information you choose to provide during the subscription process.

Information Usage:

The information you provide will be used solely for the purpose of sending you relevant updates, promotions, and offers related to Double Beauty. We may also use your mobile number to send you transactional messages, such as order confirmations or shipping updates.

 

Information Security:

We take appropriate measures to ensure the security of your personal information. We implement safeguards and follow industry best practices to protect your data from unauthorized access, disclosure, alteration, or destruction.

 

Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business or servicing you, as long as they agree to keep the information confidential.

 

Opt-Out and Data Removal:

If you wish to stop receiving SMS messages from Double Beauty, you can opt-out at any time by replying with the keyword "STOP" to any message received from us. Once you opt-out, we will promptly remove your mobile number from our SMS list.

 

Updates to the Privacy Policy:

We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes made will be effective immediately upon posting the revised policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

 

Contact Information:

If you have any questions or concerns regarding our SMS Privacy Policy or the handling of your personal information, please contact us at (205)-593-4035

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